What We Collect and Why We Collect It
When you open an account, we collect the details you submit — name, email address, and the phone number linked to your DANA, OVO, or GoPay wallet. That contact data lets us verify your identity before processing a withdrawal and helps our support team locate your
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account quickly when you need help. When you make a deposit or request a payout, our payment processor records the transaction reference and wallet identifier, not your full wallet PIN or password. We also collect device and session data — IP address, browser type, and which
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pages you visited — to keep the account session secure and to detect unusual access patterns, such as a login attempt from a device you have never used before. Players in Bekasi and across Indonesia reaching the lobby on mobile generate the same session data as
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desktop sessions; the collection process does not change by device. We retain account data for as long as your account remains active and for the period required by applicable financial record-keeping obligations. You can request a summary of the data we hold on your account by
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contacting us through the support channel. Availability of all services depends on local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.